CRM rešenje integrisano u vaš ERP i MES sistem pomaže da komunikaciju sa klijentima održite na najvišem mogućem nivou i time se izvodite u odnosu na konkurenciju.
Video modula za komunikaciju i odnose sa klijentima
Customer Relationship Management (CRM) Modul
Contact Management Centralizes Customer, Supplier & Partner Data
Direct Access to ERP Data
Improves
Communication
Customer/Supplier Relations
Customer Service Responsiveness
Access To Historical Contact Data
Sales & Marketing Effort Tracking
Reduces
Time Spent On Customer Issues
Redundant Data Storage
Errors From Using Old Data
Upravljanje procesom komunikacije
Customized Alerts
Scheduling Calendar
By Groups Or Individuals
Schedule Coordinator
Workflow Enabled
Prodaja i marketing
Sales
Quotes, Prospects, Notes, Meetings, Activities, Scheduled Follow Ups, Alerts, Opportunities, etc.
Marketing
Marketing Campaigns, Mail Merges, Mass Mailing, CRM Groups, etc.
Rešavanje nesporazuma i problema
Customer/Supplier Service Issues
Customer Service Issue Tracking
Warranty & Service Tracking
Answer Books
Sales & Product Configurator
Template & Rules Based
Smart Phone Enabled
AndroidTM
DelmiaWorks moduli - Customer Relationship Management (CRM)